Test Cases - Hotels

Following details should be displayed to the users in the hotel booking flow. These test cases are in place to minimise the post booking escalations due to non-visibility of the important information.

Pre-Booking Flow:

Hotel Name - Name of the hotel

Hotel category - Star category of the hotel

Check-in time - Guest check-in time at the hotel

Check-out time - Guest check-out time from the hotel

Hotel booking policy - General booking policies of the hotel

Refundable / Non-refundable - If refund is available or not

Cancellation policies - Clearly show free cancellation date and cancellation penalty dates with charges

Lead guest name - Name of the lead guest of the booking

Contact number - Contact number of the lead guest of the booking

Email address - Email address of the lead guest of the booking


Post-Booking Flow:

Confirmation Number - Hotel confirmation number/Provider confirmation number

Hotel Details - Information about hotel’s name, address, contact etc.

Rooms & Lead Guest - Information about booked rooms and their lead guest names

Booking Amount - Information about the booking amount




Bookings in SANDBOX

Booking Type

Room Count

Occupancy Pattern

Room Nights

Domestic

1

2 Adults + PAN Card

2

Domestic

1

2 Adults + 1 Child

2

Domestic

3

  • Room I - 2 Adults
  • Room II - 3 Adults
  • Room III - 2 Adults

1

International

1

2 Adults

2

International

1

2 Adults + 1 Child

2

International

2

  • Room I - 2 Adults
  • Room II - 2 Adults + 1 Child

1




Bookings in PRODUCTION

Booking Type

Room Count

Occupancy Pattern

Room Nights

Domestic

1

2 Adults + 1 Child + PAN Card

1

Domestic

2

  • Room I - 2 Adults
  • Room II - 2 Adults + 1 Child
  • Room III - 2 Adults

1

International

1

2 Adults

1


Please use below mentioned criteria to get Refund of LIVE bookings on cancellation:

  • Refund for Hotel booking will be as per the cancellation policy of the booked rate
  • There is 15 days difference between booking date and check-in date

**Not following the above criteria will lead to non-refund of booking amount.