REFUND CRITERIA for Flight Bookings in LIVE environment

Please use below mentioned criteria to get Refund on LIVE bookings on cancellation:

Selected airline should be a DGCA designated LCC airline
Travelling date should be > 10 days from the date of booking creation
Booking should be cancelled within 24 hours of booking creation
Passenger names should be real. Do not use dummy names for the travellers e.g. test first, test adult, test child, test last name, test name etc. should not be used. Airlines will not cancel such bookings. Therefore always use real names for bookings in LIVE environment.

Selected airline should be a GDS airline
Booking should not be under No Show
Booking needs to be voided on the same day of creation before 23:59 PM
There will be INR 550 charge per pax to void the booking
If the booking is cancelled after date of creation, the penalty charges will be applied as per fare rules
Traveller names used in LIVE bookings should be real. Do not use dummy names for the traveller e.g. test first, test adult, test child, test last name, test name etc. should not be used. Airlines will not give any refund on such bookings. Therefore always use real names for bookings in LIVE environment.

**Not following the above criteria will lead to non-refund of booking amount.

REFUND CRITERIA for Hotel Bookings in LIVE environment

Please use below mentioned criteria to get Refund of LIVE bookings on cancellation:

Refund for Hotel booking will be as per the cancellation policy of the booked rate
There is 15 days difference between booking date and check-in date

**Not following the above criteria will lead to non-refund of booking amount.

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