Error Structure

Error Response structure is standard across all APIs.

Error Response Structure

{
  "message": "Internal Server Error. Please Try Again.",
  "httpStatusCode": 500,
  "error": {
    "code": 1036,
    "message": "Internal Server Error. Please Try Again.",
    "errors": [
      "Please close any similar pending request before proceeding."
    ],
    "traceId": null,
    "traceIdDetails": null
  }
}


Notes:

  • In case of a session timeout, the ErrorCode will be 1001.
  • HTTP Status Codes (400 to 500) will follow this response structure.
  • If a 401 status code appears in any API response, it indicates that the user session has expired.

Error Codes and Their Meaning

Error CodeMessage
1000Something Went Wrong. Please Try Again.
1001Results Have Expired. Please Try Again.
1003Unable to Find Rates For Selected Hotel.
1005Selected Rates are Not Valid. Please make a Valid Selection.
1007No Result Found. Please Try Again.
1008Hotels Not Found. Please Try Again.
1009No hotel available with selected criteria.
1010Selected rooms are Not Available / Price Changed / Sold out. Please Try Again
1011Rooms currently not available for this hotel. Please Try Again.
1012Price changed / Room sold out. Please Try Again.
1013No rooms available with selected criteria.
1014Booking is already confirmed for the same criteria.
1015Booking Failed.
1016Booking is in Progress.
1016Booking confirmation pending from supplier.
1017Booking Already in Hold.
1018Booking Already Released.
1019Booking is in Pending State.
1021Booking Cannot be done, it does not meet the Hold Criteria.
1022Cannot Release Booking as the Time Limit For Hold is Expired.
1023Booking failed due to price change / sold out at the time of booking, Please contact support.
1024Hold is not Allowed for Given Organization. Please Contact Support.
1027Given Booking Amount Exceeds Organization's Hold Limit.
1028Duration for Hold Booking Not Matching With Default Duration Of Supplier.
1029The Given Rooms Does Not Match The Criteria For Hold Booking.
1038Internal Server Error. Please Try Again.
1039ORM Exception Error.
1040Voucher Not Generated Yet. Please Try Again.
1041An Error Occurred While Confirming Your Booking. Please Contact Support Team.
1042Unauthorized to perform this Action!!
1042An Error Occurred While Releasing Your Booking. Please Contact Support Team.
1044Pan Card Authentication Failed. Please enter correct Pan Card Number.
1046No Itinerary Found.
1047No Supplier Rates Found.
1048Invalid Recommendation Id.
1049Invalid Rooms Requested.
1050Invalid Trace Id.
1051Cannot call roomsandrates directly without creating a search session.
1058No Booking Data Found.

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